Laundry Locker, Inc San Francisco, CA, USA
Nov 30, 2018Full time
Our Drivers are the fuel that powers the engine at Laundry Locker. You will play a key role in delivering an amazing customer experience and being the face of Laundry Locker by getting customer's laundry to the right place, on-time, and in fresh-from-the-press quality. You will have hands-on responsibilities in all aspects of delivery operations, from assembly, loading/unloading of vans, delivering to customer sites and optimizing assigned route for efficiency. Days start around 7am - 8am and end most days mid-afternoon. Here's what you'll be responsible for on an average day: · - - Safe, professional, and courteous operation of company vehicles Pick-up and Delivery, QA, & inventory check of customer laundry and other personal Items (shoes, small packages, etc.) Using technology tools to help you succeed, including accurate route tracking, auditing and order pick up and delivery via our own driver app Be on the front line for brand management by auditing locker locations and performing maintenance checks - Fix the small things (repairing locks and changing batteries, updating signage, light cleaning of lockers) - Report the big ones that can't be addressed to management Ensure customer messages/communications and any field observations are relayed to appropriate management Completion of Beginning and End of Route routines · Maintaining a clean and safe work environment - in the plant and in your van Taking good care of vehicle fleet. Report when things aren't the way they should be Occasionally assist with folding, sorting and processing of orders Other related duties as assigned WHO YOU ARE : Dependable. You do what you say and follow through on the mission Punctual. You'll be part of a well-timed machine that depends on drivers as the start of a productive day. Effective and timely completion or routes are a must Can-Do Attitude. Does what it takes to get the job done and make customers happy Proactive. See something wrong? You're on it! Quick learner. Works quickly and efficiently using the tools available Self-Managed. Can work independently (when on the road) and get the job done when nobody's looking Takes Initiative. You suggest ways to make our processes more efficient and make our clients' lives easier and sometimes bring them to life Commitment. You understand and live our company's mission to continually improve the lives of your Bay Area neighbors Team Player. Enthusiastic about being part of a ground-breaking company changing the way laundry and dry cleaning are done EXPERIENCE & QUALIFICATIONS: Delivery experience preferred, but not required - Passion and ability to learn trumps experience Valid Driver's License. It's a driver job! Clean driving record. Must meet our Insurance underwriting standards Strong customer service bias Ability to read and navigate using a map and/or other technology tools Personable. Comfortable interacting with customers, Property Managers and Concierge at some of SF's most prestigious properties Comfortable working on feet, in a fast paced environment and repeatedly lifting up to 50lbs High School Diploma Required BENEFITS: Competitive compensation package with tenure increases Generous Health, Vision, and Dental insurance Free dry cleaning & laundry · Uniform provided For an insight on what our drivers do, click on the San Francisco Business Times link: Laundry Locker is the most advanced dry cleaner in San Francisco and, some would argue, in the world! We have developed a network of over 300 locker locations that allow customers to get their dry cleaning done 24/7/365. We are currently looking for a hard working, detail-oriented, and highly motivated individual to join our growing team.